Fix login step by step
- Check your internet connection and reload the app.
- Confirm the phone number or account ID is typed correctly.
- Wait a few minutes if OTP is delayed.
- Update the app if the login page keeps failing.
- Use official support if the account is locked or verification fails.
Do not do this
Do not share OTPs or passwords with anyone claiming they can unlock the account. Support should never need your wallet PIN or bank password.