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Paknew OTP Not Received

Troubleshooting steps for users who cannot receive a Paknew OTP or verification code during login or registration.

OTP checklist

  1. Confirm the phone number format is correct.
  2. Wait before requesting another OTP to avoid temporary limits.
  3. Check mobile signal, blocked SMS settings, and spam filters.
  4. Restart the app or try again after a short delay if the service is busy.

Security rule

Never share an OTP with another person. Paknew OTP is for account verification and should not be sent to public groups, agents, or wallet contacts.